Hypnova app support

Getting in touch

There is one address for everything: bug reports, account and billing questions, data deletion requests, press and partnerships. Write to hypnova@zentient.ai. Replies normally arrive within two business days. Including your iOS version, the app version and what you were doing when something went wrong gets a faster fix.

Answers already written down

• Frequently asked questions

  Credits, replays, how the AI writes a session, and what hypnotherapy does.

• About the app

  Who makes it, what it costs, and what it is not.

• Android waitlist

  Android is not released yet. Join here to be told when it is.

• Privacy policy

  What is collected, where it is stored, and how to delete it.

• Terms of service

  Subscription terms, billing and cancellation.

• End user license agreement

  The licence that covers installing and using the app.

Subscriptions and refunds

Hypnova Pro is billed by Apple, not by us, so subscriptions are managed and cancelled in your App Store account settings under Subscriptions. Refunds are handled by Apple through reportaproblem.apple.com. If a purchase did not unlock what it should have, email us and we will sort out the account side. The listing itself is on the App Store.

The Hypnova app is made by Zentient AI, LLC.