Delete your Hypnova account

Delete it in the app

1. Open Hypnova and sign in.
2. Go to Settings, then Account Information.
3. Tap Delete Account and confirm.

Your account is deleted straight away and you are signed out.

Or ask us by email

If you can't sign in, or no longer have the app, email hypnova@zentient.ai from the address you signed up with and ask us to delete your account. We delete it within 30 days and reply to confirm.

Delete some data and keep your account

• Chat history: in the app, go to Settings, then Privacy Controls, and tap Withdraw wellness-data consent. This erases your conversations with Hypnova and turns off AI personalization. Your account and sessions stay.
• Anything else: email hypnova@zentient.ai and tell us what to delete. We do it within 30 days.

What is deleted

• Account: your email, name, username and sign-in details.
• Wellness conversations: your chat history with Hypnova, including mood, goals and focus areas.
• Sessions and activity: sessions you created, liked or played, your playlists and listening history.
• Preferences: voice, speed, soundscape and notification settings.

What is kept, and for how long

• Billing records: subscription charges and the credit ledger, kept for 24 months to meet tax and billing law.
• Consent log: a record of the privacy consents you gave, kept for 36 months to show we followed data protection law.
• Crash reports: anonymous error reports, deleted automatically after 90 days.

Cancel your subscription too

Deleting your account does not cancel a subscription. Apple and Google bill it, so cancel it in your App Store or Google Play subscription settings. More detail is in our privacy policy.

The Hypnova app is made by Zentient AI, LLC.